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FAQs
My Account

FAQs

Payment Options

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What are my options if I want to pay my bill electronically?
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Is there a charge to make an electronic payment?
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Where can I pay my bill in person?
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Can I pay my bill by phone?
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Is there a way to even out my payments throughout the year?
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When will a payment be posted to my Alagasco account?


Bill and Account Questions

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How do I read my bill?
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Why is my bill more or less than I expected?
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Why is my bill higher than my neighbor's?
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How can my bill be correct when I was out of town or my house was empty?
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What other things can affect the amount of gas I use in my home?
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What should I do when I have a question about my gas bill?
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How do I read my meter?
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What kind of information can I find in eService?


Assistance Programs

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If I am having trouble paying my bill, what can I do for assistance?
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What low income programs are available?
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How can I help someone else pay their gas bill?


Security and Privacy

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Is my personal information safe?
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Will my personal information be kept private?
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How is encryption used on this site?

My Account Contacts

Contact us by email

Pay Your Bill Online

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Share the warmth through

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See page for details