eBill Privacy Statement

Alagasco believes that electronic privacy and security are critical components of any effective e-commerce application. The Alagasco Privacy Statement describes how we will protect the personal privacy of our customers.

Alagasco will not use any credit card and personal banking information supplied by the customer for any other purpose beyond the services provided on this site. To present your bill online through the Ebill Presentment and Payment (EBPP) system and effectively process your transactions, Alagasco will require you to provide additional personal information separate from the billing information. This additional information may be aggregated by Alagasco to produce statistics such as percentage of customers that use a credit card to pay their bills or percentage of potential end users that are enrolled in their service.

Our registration forms will collect personal contact and financial information from you. Our web site only collects personal information that you provide directly about yourself. Alagasco does not accept other-party submissions, nor use any means of indirect collection that could identify you. Alagasco may contact you when you deem it to be necessary in connection to the service offered herein. In addition, we may email you to alert you of other new products and/or services offered by Alagasco.

When you pay a bill, we record detailed records of the payment history and the instruments utilized to help identify fraudulent credit card use. We may share this with the financial institution that issued the credit card with which the bill was paid, or with law enforcement authorities, if they determine use of the credit card was fraudulent.

Your personal information is protected with a User ID and Password that you manage. Sensitive user profile information is encrypted before it is stored in the database in order to keep it safe from unauthorized access both outside of and within Alagasco.

Alagasco reserves the right to change this privacy statement so we encourage you to occasionally review it.