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Services For Qualified Customers

Safety and Efficiency Inspections
Alagasco customers who receive Supplemental Security Income (SSI) can get the gas heating equipment in their homes inspected free of charge.

To schedule a free inspection, please call 1-800-292-4008.

  • Free inspections are available June 1-August 31.
  • Alagasco’s service personnel will make any necessary repairs.
  • Labor is free if the work is done within one hour.
  • The cost of parts may be charged to a customer’s bill.

Services for Hearing Impaired
The Telecommunications Device for the Deaf (TDD) gives speech and hearing impaired customers the ability to communicate with us around the clock. If you need to contact us through this device, call toll free 1-800-548-2547 from anywhere in Alabama.

Services for Visually Impaired
We offer free services upon request for our customers who are visually impaired. These services include:

  • large-print bill
  • Braille bill

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